Search
Categories
Company Info
Our Products
Customer service
You are here:Home > F.A.Q.s
We found 0 results matching your criteria.
Find quick answers to your questions below...
 

How do I Purchase a Nebulizer?

A Nebulizer is listed as a Class II Medical Device by the Food and Drug Administration (FDA) and therefore can only be sold either TO or ON THE ORDER OF a physician (i.e; with a Prescription).

Please process and input your payment information for your Nebulizer directly on our website and once your order is processed, you will receive an Order #.  Simply write that Order # on your Prescription and mail it to us. We will match it with your order and ship it right out to you.  Another, faster approach is that you can have your Dr's office fax the prescription to us.  We can only accept faxes directly from the Dr's office. 
 
YOUR CREDIT CARD WILL BE AUTHORIZED BUT NOT CHARGED UNTIL YOUR PRESCRIPTION IS RECEIVED AND YOUR NEBULIZER IS READY TO SHIP.

The Prescription Fax # is 803-233-6140.

   

Where can I find out more information?

Simply click the product picture or icon to view all the details on any product.  We publish ALL the information provided us by the manufacturer's.  Should there be additional questions, please contact our Customer Service department at 803-233-3691 during regular business hours

   

Why doesn't the Shopping Cart show the same price as your advertised sale?

Many times we include with our items the most popular options, such as Accessory Kits or Carry Cases.  Please make sure you select the PROPER CONFIGURATION for the product you are looking to purchase.

   

Why won't my item load to your Shopping Cart?

Our Shopping Cart Technology uses the highest level of Fraud Prevention and sometimes either your Firewall, Wireless Router, DSL Modem or Hub prevent us from loading the security features of our Shopping Cart on your computer.  The most common block is the prevention of us capturing your IP address, which is mandatory for fraud prevention in our system.

When will my Order ship?
Orders received by 12:00pm EST will usually be processed the same business day. Orders received by our secure server after the 12:00pm cutoff will be processed and shipped the following business day.   Shipping times are in 'business' days and do not include the date the order was placed/shipped.  Please make sure you follow this policy when selecting your shipping method.

Example # 1:  If you place an order on Thursday Afternoon and request UPS Next Day Air as the delivery method, your item will ship on FRIDAY and be delivered the next business day, which is MONDAY.

Example # 2: If you place an order on Friday Afternoon or anytime on Saturday or Sunday, your item will ship on the next business day, which should be Monday, unless a Federal Holiday delays this further.  Please feel free to contact us directly for any concerns you have regarding shipping methods and delivery times to your location.  


Do I need a Prescription to purchase from you?

Some of the products we sell are listed as Class II Medical Devices by the Food and Drug Administration (FDA) and therefore can only be sold either TO or ON THE ORDER OF a physician (i.e; with a Prescription).

If you are purchasing a Class II Medical Device from us and are NOT a Physician, Hospital, School, Health Care Worker or Military Institution, please process your Item directly on our website.   Once your order is processed, you will receive an Order #.  Simply write that Order # on your Prescription and mail to to us.  For faster service, please have your Dr.'s office call us to provide the prescription information over the phone or have them fax it to us.  Unfortunately, we cannot accept copies, scans or faxes from non physicians.  Once the prescription is received, we will ship the product to you the same day.

The Prescription Fax # is 803-233-6140, to email your Rx use: Sales@semedicalsupply.com