Our Shopping Cart Technology uses the highest level of Fraud Prevention and sometimes either your Firewall, Wireless Router, DSL Modem or Hub prevent us from loading the security features of our Shopping Cart on your computer. The most common block is the prevention of us capturing your IP address, which is mandatory for fraud prevention in our system.
Orders received by 12:00pm EST will usually be processed the same business day. Orders received by our secure server after the 12:00pm cutoff will be processed and shipped the following business day. Shipping times are in 'business' days and do not include the date the order was placed/shipped. Please make sure you follow this policy when selecting your shipping method.
Example # 1: If you place an order on Thursday Afternoon and request UPS Next Day Air as the delivery method, your item will ship on FRIDAY and be delivered the next business day, which is MONDAY.
Example # 2: If you place an order on Friday Afternoon or anytime on Saturday or Sunday, your item will ship on the next business day, which should be Monday, unless a Federal Holiday delays this further. Please feel free to contact us directly for any concerns you have regarding shipping methods and delivery times to your location.
Some of the products we sell are listed as Class II Medical Devices by the Food and Drug Administration (FDA) and therefore can only be sold either TO or ON THE ORDER OF a physician (i.e; with a Prescription).
If you are purchasing a Class II Medical Device from us and are NOT a Physician, Hospital, School, Health Care Worker or Military Institution, please process your Item directly on our website. Once your order is processed, you will receive an Order #. Simply write that Order # on your Prescription and mail to to us. For faster service, please have your Dr.'s office call us to provide the prescription information over the phone or have them fax it to us. Unfortunately, we cannot accept copies, scans or faxes from non physicians. Once the prescription is received, we will ship the product to you the same day.
The Prescription Fax # is 803-233-6140, to email your Rx use: [email protected]